Talk Ensure
Last Updated: March 11, 2026
This Privacy Policy explains how Talk Ensure (“we”, “us”) collects, uses, and protects information when you use our website and services.
Information we collect
- Contact information you provide, such as name, email address, phone number, and state.
- Conversation and form data you submit in chat, quote forms, lead forms, and support requests.
- Documents you upload (e.g., policy PDFs) for analysis and customer support.
- Usage data such as pages visited, timestamps, device/browser data, and logs for security.
How we use your information
- To provide insurance quotes, application support, policy reviews, and customer assistance.
- To send requested updates by SMS/email (e.g., quote links, application status, security PINs).
- To improve service quality and maintain platform security.
Mobile Information & SMS Consent (MANDATORY SECTION) No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Text messages (SMS) If you opt in to receive SMS messages, we may send you informational and support messages such as quote links, application updates, and 6-digit security PINs for agent verification. Message frequency varies. Message & data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP.
How we share information We do not sell your personal information. We may share information with service providers only as needed to operate the service (for example, SMS delivery providers, email delivery providers, cloud hosting, and security providers). These providers are permitted to use information only to provide services to us.
Data Retention & Security We retain information for as long as needed to provide services and comply with legal obligations. We use administrative, technical, and physical safeguards designed to protect your information, including 6-PIN Identity Shields for authorized agent handoffs.
Contact Email: family@talkensure.com Phone: (904) 840-6969 Website: https://talkensure.com